Nexode ERP customers can outsource all their IT needs to our team of certified Nexode ERP Systems Engineers.

Systems Monitoring:

We monitor the performance, capacity, and health of Windows apps across data centers, remote offices, and the cloud. We monitor multi-vendor applications, servers, databases, and storage and provide monthly reporting.

For our Nexode ERP Customers, we offer a full system monitoring package that includes:

• System Monitoring both Windows and Nexode ERP
• SQL Services Monitoring including monitoring of log files and database performance.
• Application of Nexode ERP minor service pack (as defined by Nexode ERP) installation.
• This service can include deployment to one of our test environments for validation and user testing prior to deployment on your system.
• Application of Windows and SQL Server service packages and updates.
• This service can include deployment to one of our test environments for validation and user testing prior to deployment on your system.
• Our internal change management practice insures that no updates or changes are deployed in a client environment without a prior review with our client.

Performance Tuning:

We identify the most significant bottlenecks and make the appropriate changes to reduce or eliminate the effect of those bottlenecks. Our monitoring and tuning services are completely proactive, eliminating potential outage threats before they happen.

For our Nexode ERP Customers, we offer a full system monitoring package that includes the systems monitoring above and the performance tuning items below:

• SQL Server performance reviews are done on a regular basis.
• Database Optimization for your Nexode ERP installation.
• Network performance monitoring.
• Our internal change management practice insures that no updates or changes are deployed in a client environment without a prior review with our client.

Backup/Recovery:

Our backup and recovery service backs up your data, applications and OS automatically, at intervals you select, and validates these backups through virtualized recovery simulations. Our recovery services can meet even your business’s most demanding Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). We meet the most stringent security standards using AES encryption and five-layer data protection.

For our Nexode ERP Customers, we offer a full backup and recovery package managed by our Systems Engineers including:

• Cloud backup services for your Nexode ERP Application and Database servers.
• Fixed pricing for unlimited storage.
• Full monitoring of server backups.
• Recovery and restore of your Nexode ERP application environment if there is a failure.
• Optionally your environment can be restored to one of our internal environments if there is a hardware failure at your site, allowing your employees to keep working while the hardware is replaced.
• Our internal change management practice insures that no updates or changes are deployed in a client environment without a prior review with our client.

Cloud Services

We offer a broad set of global cloud-based products that allow you to provision exactly the right type and size of computing resources you need to drive your IT environment with rapid access to flexible and low cost IT resources.
For our Nexode ERP customers, we offer cloud solutions that are designed and optimized by our Nexode ERP Systems Engineers. A full cloud hosting program for Nexode ERP with Nexode includes all of the services above as well as an easily scalable landscape to meet your companies ever changing IT needs. Let the team at Nexode show you how our full feature cloud services for Nexode ERP can reduce operating costs and downtime. Nexode will take care of the IT, you can focus on your customer requirements and growing your business.